Contact us

Need to talk to someone? There are lots of different ways to get in touch.

Contact methods

Phone within Australia
131 680    Mon-Fri 8am-8pm, Sat 9am-4pm (AEST/AEDST)
Calling from overseas
+61 3 8622 5780
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Send mail to
Medibank
GPO BOX 9999
(Your Capital City)

Additional member services

24/7 Medibank Nurse Support

Medibank health insurance members can chat with a registered nurse over the phone or online any time of the day or night.

Log in or call 1800 644 325.

Members' Choice Providers

Find Members’ Choice providers, hospital and GapCover doctors.

Find a provider

For members

Make claims, find a provider, update details and more with our mobile app.

Member Services

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Overseas insurance

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