Contact methods
Phone within Australia
131 680 Mon-Fri 8am-8pm, Sat 9am-4pm (AEST/AEDST)
Calling from overseas
+61 3 8622 5780
Connect with us
Send mail to
Medibank
GPO BOX 9999
(Your Capital City)
GPO BOX 9999
(Your Capital City)
Additional member services
24/7 Medibank Nurse Support
Medibank health insurance members can chat to a registered nurse over the phone or online and get guidance on what they can do next, at no extra cost.*
Chat online or call 1800 644 325.
Members' Choice Providers
Find Members’ Choice providers, hospital and GapCover doctors.
For members
Make claims, find a provider, update details and more with our mobile app.
Other services from Medibank
Overseas insurance
Pet insurance
Life insurance
Travel insurance
Things you should know
*Some referred services may involve out of pocket costs and waiting periods may apply.