Contact us

Need to talk to someone? There are lots of different ways to get in touch.

Contact methods

Phone within Australia
131 680    Mon-Fri 8am-8pm, Sat 9am-4pm (AEST/AEDST)
Calling from overseas
+61 3 8622 5780
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Send mail to
GPO BOX 9999
(Your Capital City)

Additional member services

Medibank 24/7 Nurse 

Medibank members with hospital cover can call anytime for advice.

1800 644 325

Members' Choice Providers

Find Members’ Choice providers, hospital and GapCover doctors.

Find a provider

For members

Make claims, find a provider, update details and more with our mobile app.

Member Services

Other services from Medibank

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Overseas insurance

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Pet insurance

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Travel insurance